Dinstar DWG2008 Spezifikationen PDF herunterladen (Seite 49)

DWGSeriesGSM/CDMAVoIPGatewayUserManual

48

Chapter5FAQ

z Devicehavebeenconnectedtonetworkphysically,butthenetworkcannotbeconnectedor

networkcommunicationisnotnormal

1)Makesurethenetworkcable is ok or not , can through view the device WANport or LAN

portindicatorlighttodeterminethephy sicalconnectionisworkingor

not;

2) Make sure the connected network devices (router, switch or hub) support 10M/100M

adaptive, if not, connect the Equipment directly to PC, landing WEB and in the "local

connection"ConfigurationinterfaceSelectthecorrectEthernetWorkMode;

3)ChecktheNetworkConfiguration,iftheConfigurationisincorrect,pleasere‐

Configura tion.

IfyouareusingDHCPmode,checkDHCPServerisworkingproperly;

4)CheckwhetherthereisaLANdeviceconflictwiththeexistsIPADDRESS;

z Equipmentcannotregister

IftheRunLEDdoesnotflashmeanunregistered

1)Checkthenetworkconnectionisworking(seeabovesection),whether

theConfiguration

iscorrect;

2)CheckwhethertheLANfirewallsettingisinappropriate(suchwhetherlimitthenetwork

communication);Ifitis,therearetwowaystotrytoresolve;

3) Ask network administrators to open limitation with the equipment’s network

communications (it is a special equipment, not afraid of

virus attacks); (2) try to enable

the equipment tunnel (through the WEB for Configuration, Also, please NOTE,open the

tunnel will impact voice quality, Please do not enable the tunnel as far as possible,

referenceWEBConfigurationInterfaceDescriptionsection);

4) Check whether the Local Network to the SIP PROXY platform

 network environment is

relatively poor or not, and if so, please check Local Network or contact the service

provider;

5) if go through those steps, the device still be in trouble, please contact the equipment

provider;



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Dinstar DWG2008 Spezifikationen Seite 49